Order Processing

  • All orders placed with Zupa Travel are processed within 1-2 business days (excluding weekends and holidays).
  • Once your order is confirmed, you will receive a confirmation message with details of your purchase.
  • We do not offer online or electric payment methods. All orders are Cash on Delivery (COD) only.

Shipping Time & Delivery

  • Estimated delivery time varies depending on your location:
    • Local Deliveries: 3-5 business days
    • Regional Deliveries: 5-7 business days
    • Remote Areas: 7-10 business days
  • Delivery times may be affected by holidays, weather conditions, or unforeseen circumstances.
  • If there are any delays, we will notify you via email at [email protected].

Shipping Charges

  • Shipping charges depend on the weight, size, and destination of your order.
  • Shipping fees, if applicable, will be communicated at the time of order confirmation.

Order Tracking

  • We currently do not offer real-time tracking, but you can contact our support team at [email protected] for delivery updates.